Privacy Policy
Your privacy and the security of your information are our top priorities.
Last Updated: November 10, 2025
Sproutsters is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
When you contact us or request services, we may collect the following information:
- Parent or guardian name and contact information (email, phone number)
- Child's name, age, and date of birth
- Insurance information
- Information about your child's needs and diagnosis
- Service preferences and availability
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on our website
- Referring website or search engine
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and schedule consultations
- Provide and improve our ABA therapy services
- Process insurance claims and billing
- Communicate with you about your child's therapy program
- Comply with legal and regulatory requirements
- Improve our website and service offerings
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- With Your Consent: We may share your information when you have given us explicit permission to do so.
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as billing companies or electronic health record systems, under strict confidentiality agreements.
- Insurance Companies: We share necessary information with your insurance provider to process claims and obtain authorization for services.
- Legal Requirements: We may disclose information when required by law, court order, or to protect the rights, property, or safety of our clients, staff, or others.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Secure servers and database systems
- Restricted access to personal information
- Regular security audits and staff training
Your Rights
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to or restrict certain processing of your information
- Receive a copy of your information in a portable format
To exercise any of these rights, please contact us using the information provided at the end of this policy.
HIPAA Notice of Privacy Practices
As a healthcare provider, Sproutsters complies with the Health Insurance Portability and Accountability Act (HIPAA). This notice describes how medical information about your child may be used and disclosed and how you can access this information.
Protected Health Information (PHI)
Protected Health Information includes any information about your child's health status, provision of healthcare, or payment for healthcare that can be linked to your child. We are required by law to maintain the privacy of PHI and to provide you with this notice of our legal duties and privacy practices.
How We May Use and Disclose PHI
We may use and disclose your child's PHI for the following purposes:
- Treatment: To provide, coordinate, or manage your child's ABA therapy and related services. This includes sharing information with other healthcare providers involved in your child's care.
- Payment: To obtain payment for services we provide. This may include submitting claims to your insurance company and providing information to justify medical necessity.
- Healthcare Operations: To support the business activities of our practice, including quality assessment, staff training, licensing, and compliance activities.
Your HIPAA Rights
Under HIPAA, you have the following rights regarding your child's PHI:
- Right to request restrictions on uses and disclosures
- Right to receive confidential communications
- Right to inspect and copy PHI
- Right to amend PHI
- Right to receive an accounting of disclosures
- Right to receive a paper copy of this notice
Breach Notification
In the unlikely event of a breach of your child's unsecured PHI, we will notify you as required by law. We will provide information about the breach, what information was involved, steps we are taking, and steps you can take to protect yourself.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with us or with the Secretary of the Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Children's Privacy
Our services are designed for children, and we collect information about minors only with parental or guardian consent. We do not knowingly collect personal information from children without parental involvement. Parents and guardians have the right to review, delete, or refuse further collection of their child's information at any time.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or wish to exercise your rights, please contact us:
privacy@sproutsters.com
(555) 123-4567
Sproutsters ABA Therapy
123 Main Street, Suite 100
Your City, ST 12345
We will respond to your request within 30 days.